Support

Email contact@dwellroad.com and we will reply within two working days (New Zealand time). You can also use the contact form, which reaches the same inbox.

Tell us your Dwellroad handle or the email on your account, what you were doing, and what you expected to happen — it is the fastest route to a real answer.

• I can't sign in. Use “Forgot password” on the sign-in screen and we will email you a reset link. If the email does not arrive within a few minutes, check your spam folder, then email us.
• Which app do I need? There is one Dwellroad app, for members — the same account works on the app and on the website. Everything you can do on the web you can do signed in at dwellroad.co.nz on your phone browser.
• The app says an update is required. Tap Update. You will be taken to the App Store or Google Play to install the current version.
• How do I delete my account? In the app: Settings → Delete account. On the web: https://dwellroad.co.nz/account/delete. Deleting removes your profile, garage and posts.
• Someone is behaving badly. Use the Report action on the post, comment, car or profile, or block the member from their profile. Every report is reviewed — see the community guidelines.
• Is my data safe? See our privacy policy for what we collect, who processes it, and how long we keep it.

We do not run a public status page yet. If something is not working, email us and we will reply the same day during New Zealand business hours.

Your profile, garage, notification preferences and account settings are all managed on the web at dwellroad.co.nz, under Account.

Dwellroad is free to use: there are no plans, subscriptions or in-app purchases to manage.